Trusted ChoiceTM agencies are insurance firms whose access to a multitude of companies and commitment to quality and service enable us to offer our clients competitive pricing, broad choice of products and unparalleled advocacy.
As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:
- Conduct our business in an ethical manner.
- Treat you with respect and courtesy.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Explain the coverages and options available to you through our agency, at your request.
- Help solve problems related to your coverage or account
- Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, e-mail and call center services.
- Guide you through the claims process for a prompt and fair resolution of your claim.
- Commit our staff to continuing education so they may be more knowledgeable in serving you.
We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.